Software Return Policy Purpose AAA Software Solutions respects your privacy and is committed to protecting it through compliance with this Privacy Statement and with applicable law. This Privacy Statement covers the Personal Data collection, use and disclosure practices of AAA websites, products and services that link to this Privacy Statement. "Personal Data" is any information that identifies or can reasonably be used to identify a natural person. This Privacy Statement is designed to inform you of: How AAA processes, discloses and transfers your Personal Data; your choices with regard to how AAA will use or disclose your Personal Data; and your other rights with regard to your Personal Data. This Privacy Statement complies with the Safe Harbor Principles as agreed by the United States Department of Commerce and the European Commission. Consistent with its commitment to protect personal privacy. Scope This Privacy Statement does not cover data from which individual persons cannot be identified, or situations in which pseudonyms are used. (The use of pseudonyms involves the replacement of names or other identifiers with substitutes, so that identification of individual persons is not possible). III. Collection and Use of Personal Data AAA may receive Personal Data: (1) directly from you, (2) from an affiliated company or (3) through information that AAA collects as you navigate through a AAA website or service, including usage details, IP addresses and cookies. AAA uses your Personal Data for business purposes, including without limitation: (1) order and service fulfillment; (2) customer service; (3) product improvement; (4) storing and processing data, including Personal Data, in computer databases and servers; (5) implementing and maintaining AAA information technology; and (6) for other business-related purposes permitted and/or required under applicable local law and regulation. If AAA intends to use your Personal Data for any purpose not described in this Privacy Statement, AAA will seek your prior consent. Disclosures/Onward Transfers of Personal Data AAA discloses your Personal Data only to those who reasonably need to know such data for a legitimate business purpose, and AAA requires any third party to whom such disclosures are made to abide by confidentiality obligations. Absent your consent, AAA will disclose your Personal Data only to service providers who perform tasks on AAA behalf and their contractors, provided that such service providers or contractors either: (a) comply with the Safe Harbor principles or use another mechanism permitted by the EU Data Protection laws and the applicable laws of other countries that impose international data transfer restrictions or (b) agree to provide adequate protections for your privacy interests that are no less protective than those set out in this Privacy Statement and to use the Personal Data only for the purposes for which the third party has been engaged by AAA. AAA will not sell, rent, give away or otherwise distribute your Personal Data to anyone except as described above. Other than the disclosures described above, AAA will disclose Personal Data only when required to do so by law, or when AAA believes in good faith that disclosure is reasonably necessary to protect the property or rights of AAA, third parties or the public at large. If you are a registered user of a AAA website or service and have supplied your email address, AAA may, where permitted by law, occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with developments regarding AAA and its products and services. If you send AAA a request (for example via a support email or via one of our feedback mechanisms), AAA reserves the right to publish it in order to help AAA clarify or respond to your request or to help AAA support other users. AAA may disclose to third parties certain aggregated information collected about you and other users, but such information will not contain any personally identifiable information and your identity will be kept anonymous. Sensitive Data "Sensitive Data" is data that pertains to a person's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, income records, health, sexual orientation or alleged commission of any offense. AAA does not solicit Sensitive Data and will not disclose to any third party Sensitive Data that you have provided and will not use your Sensitive Data for any purpose other than (1) for the purpose for which you originally provided it, (2) for a purpose you later expressly consented to, or (3) where necessary to fulfill AAA legal obligations. Confidentiality and Security of Data AAA maintains reasonable physical, administrative and technical safeguards designed to secure your Personal Data and Sensitive Data and to prevent unauthorized access to such information. For more information about how AAA protects your Personal Data and Sensitive Data, please contact us at contact@kc-l.com. VII. Right to Access, Change or Delete Data Upon reasonable request and to the extent the request does not compromise the protections set forth in this Privacy Statement, AAA allows you reasonable access to your Personal Data and Sensitive Data to correct, amend or delete such data. You should direct any such request to contact@kc-l.com. AAA will endeavor to respond in a timely manner to all reasonable written requests to view, modify or delete Personal Data or Sensitive Data. VIII. Use of Cookies Our websites use cookies. A cookie is a text-only string of information that a website transfers to a file on the browser on your computer's hard drive so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. This helps AAA to provide you with a better experience when you browse our websites and also allows us to improve our sites and services. We may use cookies in the following ways: Where they are essential to make our websites work; To enable personalization features on our websites (which give you the ability to recall recently viewed pages and see information which you have input on line); and To compile anonymous, aggregated statistics that allow us to understand how users use our websites and to help us improve the structure of our websites. We cannot personally identify you in this way. Enabling or Disabling Cookies You have the ability to accept or decline cookies from our websites at any time by modifying the settings in your internet browser. However, you may not be able to access certain features of AAA websites and services. Data Integrity You are responsible for the accuracy of the data that you provide to AAA. AAA will use reasonable efforts to maintain the accuracy and integrity of such data and update it as appropriate. AAA will not maintain data any longer than necessary for the purposes stated unless you otherwise agree. Changes to this Privacy Statement This Privacy Statement is current as of the effective date set forth below. AAA reserves the right to change this Privacy Statement from time to time, consistent with applicable data protection and privacy laws and principles. Unless such changes afford greater protections to your privacy interests, or you otherwise consent, such changes will apply only to Personal Data received after the effective date of such change. You should refer to this Privacy Statement regularly, as it will be updated from time to time. When AAA deems it appropriate, other forms of notice may be also given concerning any changes to this Privacy Statement. XII. Questions or Complaints You may contact AAA with questions or complaints concerning this Privacy Statement at contact@kc-l.com. XIII. Enforcement As part of AAA annual Safe Harbor Principles certification process, AAA will review its compliance with this Privacy Statement. If you have any questions, complaints or disputes regarding the manner in which AAA handles or protects your data, please bring it to the attention of contact@aaasoftwaresolutions.com. With respect to any complaints regarding this Privacy Statement received from any European Union or European Economic Area member resident that cannot be resolved through AAA internal processes, AAA agrees to participate in the TRUSTe dispute resolution procedures and, where required, to take appropriate steps to address any adverse effects and assure future compliance.